Frequently Asked Questions

What is eDeposit?

eDeposit provides secure online deposit, settlement, payment and other financial services for a variety of industries. All funds are held in FDIC-insured accounts and earn interest while in the account. Deposits are guaranteed allowing transactions to settle on demand between buyers and sellers.

How do I open an eDeposit Account?

Opening an account is quick and simple. Simply fill out our online application form, answering a few basic questions. Once the form is completed, we will provide an account number for you. You will also receive an email with the subject "Welcome to eDeposit" that confirms that registration is complete.

How do I deposit funds?

Log in on the eDeposit home page and click "Fund Your Account." Choose a funding option which best suits your needs from the list that appears and follow the on-screen instructions.

How do I withdraw funds?

Log in on the eDeposit home page and click "View Your Account." Then click "Withdraw Funds." On the following screen enter the amount you would like to withdraw and click on "Request Withdrawal.”Once you have confirmed your request we will issue a transfer. You will receive an email notification when the transfer is initiated to your bank account.

Do you offer any guarantees?

Yes. All eDeposit settlements are guaranteed according to eDeposit’s Terms of Service Agreement.

Is eDeposit secure?

Yes. eDeposit uses today's most advanced encryption technology to protect your personal and financial information. Additionally, we ensure that the transacting parties do not receive each other's financial information, such as bank accounts or credit card numbers.

Do you charge a fee?

eDeposit charges nominal fees to open accounts, deposit funds and to receive payments.

How do I check my account balance?

After you log on, your account balance and available balance are displayed. To view detailed information about your account, click "Account Activity" on the eDeposit home page and select "View Account" from the menu.

How do I know that my withdrawal was completed?

Log on to your account, click on "Account Activity" and look for an entry named "Withdrawal.” Based on your initial deposit method, the entry will say Credit Card Refund, Online Check Refund or a Check #.

What are the Benefits of using eDeposit?

Sellers using eDeposit...

  • Know they are doing business with qualified buyers
  • Get paid with guaranteed deposit funds from winning buyers, even if a final sale does not occur
  • See real-time account information online, using secure username/password access
  • Can withdraw eDeposit account funds immediately following transaction closings
  • Rely on the security of knowing their eDeposit account is fully FDIC-insured
  • Obtain increased online fraud protection by using eDeposit’s payment and financial services — for a nominal fee

Buyers using eDeposit...

  • Establish credentials as legitimate, qualified buyers with sellers and other buyers
  • Know their private financial information and credit card numbers are kept safe from sellers — as sellers are paid using eDeposit funds
  • Have multiple ways to fund an eDeposit account
  • Get immediate access to sales/auctions across the Web
  • See real-time account information online, using secure username/password access
  • Rely on the security of knowing their eDeposit account is fully FDIC-insured and accrues interest
  • Obtain increased online fraud protection by using eDeposit’s payment and financial settlement services